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FSQA Director

Mississauga, ON

A Sustainable, Forward Thinking Protein Company
Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange. We are proud of our roots, which trace back well over 100 years, but our vision and purpose are decidedly forward looking. As we pursue our vision to become the most sustainable protein company on earth, we are committed to creating shared value – creative business value through addressing some of the world’s most critical social and environmental challenges. Our goal is to build a more sustainable food system, which provides nutritious affordable food, operates within planetary limits, cares for animals responsibly, and meaningfully engages with our communities to advance a more just society. We are advancing bold changes within Maple Leaf and more broadly within society to pursue our vision. We deeply believe this is the sustainable path to growth.
 
Our job is to make great food
Maple Leaf Foods embraces a strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced and challenging.  We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability. Each Maple Leaf team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.
 
Raise the Good in Food
We have united behind a shared purpose – to Raise the Good in Food. This spans a dramatic transformation of our flagship Maple Leaf brand, replacing anything artificial with simple, natural ingredients; investments and process changes to reduce our environmental footprint by 50% by 2025; building a diverse and inclusive culture where all talent thrives; becoming a leader in animal care; and advancing food security through our charitable foundation, the Maple Leaf Centre for Action on Food Security.
 
Our Leadership Values

  • Six core values guide us in everything that we do.
  • Do what’s right
  • Deliver winning results
  • Build collaborative teams
  • Get things done in a fact-based, disciplined way
  • Learn and grow, inwardly and outwardly
  • Dare to be transparent, passionate and humble
FSQA Director
 
The Opportunity:
 The Director, Food Safety and Quality Assurance is accountable for the execution of the Food Safety, Quality and Technical Services long term strategy within Maple Leaf Foods (MLF) vision to Raise the Good in Food. The Director is accountable to adhere to and execute the MLF Food Safety and Quality Management System (FSQMS) across several food production facilities and for driving continuous improvement in a fast-paced and demanding environment. Additionally, the Director will support the establishment and maintenance of positive and collaborative relationships with other functions throughout the organization, regulatory authorities, customers and other external contacts.
 
A snap shot of some of the exciting things you will lead and do:
Food Safety
Drive execution of and compliance to all food safety programs at assigned plants, including but not limited to:
  • Accountability to lead, support, and communicate the MLF FSQATS strategy and drive FSQ performance metrics targets
  • Guide teams towards meeting MLF’s standards within the FSQATS management system
  • Oversee compliance of the HACCP system to meet FSEP and other regulatory requirements where applicable (i.e. USDA, FDA)
  • Continuous improvement of FSQ programs to enable adherence to Internal Audit and BRC requirements
  • Pathogen Control programs such as EMP testing and oversight and review of related Seek & Destroy activities, pathogen surveillance, etc. including trend analysis of results in Prepared Meats facilities
  • Coach and educate teams via deep understanding of the EMP Standards and SOP
  • Oversight and approval of construction protocols at plant level as they impact FSQ
  • Lead the review of the Food Safety and Quality Risk Assessment as a key element of the product development process both at the business cases and launch levels 
  • Review and approve all FSQ risk assessments conducted by assigned plants
  • Review and approve plant responses to Corrective Action Requests (CARs) from the Canadian Food Inspection Agency
  • Collaborative interaction with other Directors, FSQA in support of information sharing, program improvements and consistency within all manufacturing facilities and distribution centres
  • Thought leadership to continuously improve on the MLF FSQA Management System
  • Focus effort to reduce waste from the FSQA Management System via Six Sigma methodology
  • Strong leadership and support of manufacturing facilities and corporate FSQ team
  • Build strong relationships with other functions that enable positive engagement and results
  • Active role in new builds, redesign on current manufacturing processes to ensure Food Safety is built in during design
Quality
Drive execution of and compliance to all quality programs and requirements (QMS – Quality Management System) at assigned plants, including but not limited to:
  • Adherence to specifications
  • Establishing, assuring adherence and continuous improvement to QMS governance in the responsible plants
  • Complete and thorough understanding of QMS
  • Trend Analysis of QMS performance (CQPs, CTQs, etc.) to identify, enable and support implementation of process improvements as defined within QMS governance
Talent Development
  • Develop FSQA personnel at assigned plants including succession planning
  • Utilize the FSQA Competency Model to hire, coach and mentor and seek opportunities to develop and execute training
  • Provide guidance and direction on training of hourly and salaried FSQA plant staff to assure compliance to Food Safety, Quality and Regulatory Compliance
  • Participate in talent planning - short and long term
  • Completion of hiring waivers, salary reviews, performance discussions including performance assessments and development action plans, performance improvement plans, business objectives, and terminations (as required) 
External Customer
Manage customer requirements including but not limited to:
  • Oversight of plant BRC certification and compliance
  • Liaise with Sales to assure delivery of Food Safety and Quality expectations (including specifications, audits, etc.), as required by the customer within the MLF programs and affected plants within the assignment
Internal Contacts
  • Regular interaction with internal customers, Sales and Marketing, Operations, the Operations Leadership Team and Senior Leadership Teams as required
  • Network with peers in the industry, related professional associations and interact as needed with the applicable regulatory agencies
  • Work closely with the assigned corporate Operations leads to assure compliance to the afore mentioned programs.
Working conditions
  • Presence at facilities on a routine basis, including travel in Western/Eastern Canada and Ontario is required, and potentially other areas
  • Hours may vary to meet plant schedules including Sanitation, pre-operative inspection and all shifts of operation
  • Working independently with demonstrated self-accountability and thought leadership
What we have to offer you:
  • Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
  • Professional and career development opportunities, supported by our commitment to talent development through our partnership with the Ivey School of Business. 
  • Competitive Health and Wellness benefits that start on your first day of employment
  • Defined Contribution Pension Plan
  • Commitment to Learning – courses, resources and tools provided to all employees
  • Employee Assistance Program
 What you will bring:
  • Proven project management experience including demonstrated change management competency
  • 5-10 years’ experience managing teams
  • Minimum of 10 years in a regulated food manufacturing industry
  • Minimum 5 years in Food Safety and Quality Management function
  • Bachelor of Science in Meat Science, Food Science, Nutritional Science, Animal Science or other related science degree. Applied science degrees (e.g. Engineering) will be considered depending upon previous work experience.
  • Six Sigma Black Belt or Level 2-3 Six Sigma certified
  • Manufacturing excellence understanding and participation
  • Experience in prepared meat processing
 
REQUIRED PROVEN COMPETENCIES:

Behavioral Requirements
  • Demonstrated compliance to the Maple Leaf Values
  • Work independently without day to day guidance and direction
  • Resilience and ability to persevere through difficult situations
  • Demonstrated skills in team building and collaboration within the function and cross-functionally, and stakeholders
 Communication 
  • Clear and concise in all means of communication (written, verbal, electronic, public speaking, etc.)
  • Demonstrated ability to explain technical issues in understandable terms
  • Effectively able to communicate with all levels of the organization (situational communication) and stakeholders
 Problem Prevention/Solution
  • Proven Continuous Improvement skills especially through Six Sigma and Lean
  • Strong project management skills
  • Ability to quickly derive root cause and effect sustainable preventive measures
  • Demonstrated ability to use data to predict and prevent problems before they arise
  • Ability to compile all relevant information into concise risk assessment and reporting format and provide output to all stakeholders in a timely manner
  • Drive to prevention and prediction
 Leadership
  • Proven coaching, mentoring and directive skills
  • Ability to drive others toward a common goal, including those that don’t report to this role (influential leadership)
  • Ability to develop and present go forward actions in a way that results in commitment from the team
  • Work as a team with peer FSQA Directors – collaboration is key
 Commitment and Teamwork Focused
  • Holds self and others accountable to effectively deliver on FSQMS programs including MLF programs, regulatory requirements, customer requirements, etc.
Required Technical Skills
  • Proficient in Microsoft Office including Word, Excel, PowerPoint
  • SAP QM, SAP RD is required
  • Visio and Minitab proficiency an asset
 



We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  

Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce.  Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at accommodations@mapleleaf.com.  Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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