The Opportunity:

The Manager of Records Governance is responsible for implementing and overseeing a comprehensive Records & Information Management (RIM) program across the organization. This role requires a deep understanding of local, national, and international laws related to records retention. It also involves knowledge of the specific requirements for various types of records, including privacy and sensitive data. The RIM program aims to ensure effective and efficient information management across the organization in accordance with legal, regulatory, and internal business requirements. The role involves collaborating closely with Information Solutions (IS) and various business stakeholders to enable solutions for managing both paper and electronic records.

Key responsibilities include supporting business units in managing their records throughout their lifecycle, ensuring compliance with established policies and procedures, managing legal holds and data collections, maintaining the company archives, and leading various RIM projects to enhance the organization’s overall information governance program.

Any MLF team member interested in being considered for this role are encouraged to apply online by February 17. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

RIM Program & Governance

• Develop and maintain the strategic vision for the RIM Program.
• Maintain and communicate the RIM program’s policies and procedures throughout the organization in various forums, creating a culture of accountability and awareness.
• Annual review to ensure citations and regulations are updated with the Records Retention Schedule.
• Act as an SME for business units by bringing a strong skillset and extensive knowledge of best practices in records and information management processes.
• Conduct regular training and awareness campaigns for staff to ensure understanding and adherence to records management policies and procedures (including onboarding new Records Liaisons).
• Manage legal hold notifications and eDiscovery process with cross-functional stakeholders.
• Work with record liaisons to facilitate and support the tactical aspects of the records management program.
• Liaise with stakeholders to define and implement processes for transferring information assets related to acquisitions, divestitures, and mergers.
• Carry out commissioning and decommissioning of plant operations for paper and electronic records.
• Ensure company records and information are appraised and scheduled for disposal in compliance with the organization’s RIM policy.
• Maintain MLF archives for storage and assess new items to be added.
• Collaborate with IS and business stakeholders to deliver efficient records management solutions, maintain electronic records, and promote information governance.

Vendor Management

• Liaise with external vendors and potential suppliers to manage storage and other solutions supporting the RIM program.
• Manage and administer the Iron Mountain Program across the enterprise.
• Oversee annual purchase order process, monthly billing and invoice processing.
• Provide annual budget for Outside File Storage spending, conference fees, new projects, and professional memberships.

What You’ll Bring:

• Post secondary degree in Information Management or related discipline.
• Certification in records management or compliance (e.g., CRM, CIP, IGP)
• 5+ years experience managing a RIM program.
• Excellent organizational and communication skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong communication skills with the ability to effectively influence senior leadership teams and engage all members of the organization.
• Proficiency in records management software and enterprise content management (ECM) systems.  Experience working with IT systems and records management software.
• Current on legislation (legal and regulatory frameworks related to data privacy and security), and innovations in records and information management to evaluate and recommend improvements to existing processes, policies, procedures, and tools.
• Strong analytical skills with the ability to assess risks and implement effective mitigation strategies.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science-based targets.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com.

Disclaimer:  Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board.  Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

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