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Director, Multi Unit Accounts - Foodservice

Mississauga, ON
A Sustainable, Forward Thinking Protein Company
Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange. We are proud of our roots, which trace back well over 100 years, but our vision and purpose are decidedly forward looking. As we pursue our vision to become the most sustainable protein company on earth, we are committed to creating shared value – creative business value through addressing some of the world’s most critical social and environmental challenges. Our goal is to build a more sustainable food system, which provides nutritious affordable food, operates within planetary limits, cares for animals responsibly, and meaningfully engages with our communities to advance a more just society. We are advancing bold changes within Maple Leaf and more broadly within society to pursue our vision. We deeply believe this is the sustainable path to growth.
Our job is to make great food
Maple Leaf Foods embraces a strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced and challenging.  We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability. Each Maple Leaf team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.
Raise the Good in Food
We have united behind a shared purpose – to Raise the Good in Food. This spans a dramatic transformation of our flagship Maple Leaf brand, replacing anything artificial with simple, natural ingredients; investments and process changes to reduce our environmental footprint by 50% by 2025; building a diverse and inclusive culture where all talent thrives; becoming a leader in animal care; and advancing food security through our charitable foundation, the Maple Leaf Centre for Action on Food Security.
Our Leadership Values

Eight core values guide us in everything that we do.
  • Do What’s Right
  • Shared Value
  • High Performance
  • Diverse and Inclusive Teams
  • Disciplined Decision Making
  • Our Accountability
  • Intense Curiosity
  • Transparency and Humility
Director, Multi Unit Accounts - Foodservice
The Opportunity:
The Director, Multi Unit Accounts is responsible for the commercial performance, growth, and viability of protein products across all categories and customers in their portfolio. This individual is a highly entrepreneurial leader, is passionate about customers, and brings a proven ability to build meaningful relationships and partnerships with large customers.  The Director knows how to successfully connect customer strategies and needs with Maple Leaf’s capabilities and objectives to build winning solutions. This individual will play a key role with both the Multi Unit leadership team and the overall Foodservice business.
A snap shot of some of the exciting things you will lead and do:
  • Lead selling efforts with our Canadian Multi Unit operators – both existing and new customers. 
  • Manage and deliver P&L objectives including Volume, Sales, and Gross Profit.  Inclusive of monthly/quarterly/annual reporting and forecasting against key metrics for the business.
  • Develop a deep understanding of the customer’s strategy and oversee the development of joint customer business plans that support the broader Foodservice strategy and objectives.  Inclusive of:  volume, GP, trade spend, promotional plans and business development plans.
  • Lead and work collaboratively with cross-functional teams to deliver business objectives and align priorities and resources across functions to support business strategies and priorities. Manage risks and coach teams to reach their goals.  These teams include: Marketing, Distribution, USA, Finance, and Supply Chain.
  • Work closely with direct team, peers and SVP to ensure successful execution of the account and relationship plans.
  • Set direction, performance objectives, provide coaching and support for high performing Multi Unit sales team.
  • Hire and develop team members.
  • Build and maintain knowledge base of competitors and operator/customer trends in the marketplace/industry and integrate this information into strategic recommendations.
  • Develop a detailed database of opportunities by customer, competitive landscape, financials, and timing.
  • Be part of building a growth culture, rooted in discipline and fundamentals, that delivers winning customer partnerships, by instituting operating rhythms and practices for awareness and alignment of priorities within the team.
  • Forecast and deliver team budgets for the function with control of direct SG&A and trade spend.
  • Other projects/duties as assigned or needed.
 What you will bring:
  • At least 10+ years of progressive sales experience managing customers, strategies, and business.  
  • University degree in business or related area.
  • Excellent business and financial acumen.
  • Consistency in delivering results focusing on overall profitability.
  • Track record of simplifying complex situations, including financials, to develop executable and profitable solutions.
  • Ability to synthesize data, insights and inferences into a coherent and logical chain that others can execute on.
  • Deep industry and market knowledge.
  • Ability to understand ML and customer goals and translate into clear and concise customer strategies with effective action plans.
  • Ability to influence and leverage cross-functional resources (dedicated and/or shared) to identify and solve strategic issues.
  • Exceptional story telling skills.
  • Strong negotiation skills including listening, probing, identifying interests, and mutually solving problems.
  • Ability to effectively adapt to different personality types to maximize value out of negotiations.
  • Demonstrated ability to coach and develop a team to deliver strong performance and results.
  • Established track record of influencing at all levels of an organization to get things done.
  • High energy, self-motivated, and proactive.
  • Comfortable in a fast paced and high-performance culture. 
  • Confidence and ability to respectfully challenge decisions and/or status quo.
  • Creative and strategic thinker who consistently looks for new and impactful ways to drive results.
  • Highly aligned to MLF Values.
  • Located at Head Office in Mississauga.  Travel as required (<20%).

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  

Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce.  Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at accommodations@mapleleaf.com.  Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible. 
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